Pricing for a business-ready RAG platform
EloRAG is sold through subscriptions with hard caps, BYO-Key support, optional white-label, and Capacity Packs for predictable scaling across teams, tenants, and client environments.
EloRAG charges for the platform layer. Variable LLM and OCR usage stay outside the subscription and are billed through the customer’s chosen providers.
Transparent subscription plans
EloRAG subscriptions use hard backend-enforced caps. No unlimited usage, no bundled model credits, and no unclear blending of platform fees with AI usage.
Annual billing saves 15%
Billed monthly
- 0.5GB storage
- 100k vectors
- 10k queries / month
- 30k writes / month
- Draft → Review → Approved governance
- Citation-based answers
- Refusal when evidence is insufficient
- Audit log export
- Tenant isolation
- BYO-Key support
Billed monthly
- 2GB storage
- 250k vectors
- 30k queries / month
- 100k writes / month
- Draft → Review → Approved governance
- Citation-based answers
- Refusal when evidence is insufficient
- Audit log export
- Tenant isolation
- BYO-Key support
- White-label eligible
Billed monthly
- 10GB storage
- 2.5M vectors
- 300k queries / month
- 1M writes / month
- Draft → Review → Approved governance
- Citation-based answers
- Refusal when evidence is insufficient
- Audit log export
- Tenant isolation
- BYO-Key support
- White-label eligible
Sales-led pricing
- Tier 4+ capacity options
- Dedicated deployment options
- Advanced onboarding
- Advanced support
- Draft → Review → Approved governance
- Citation-based answers
- Refusal when evidence is insufficient
- Audit log export
- Tenant isolation
- BYO-Key support
- Sales-led plan design
Need more capacity? MonthlyCapacity Packsare available for scaling storage, vectors, and queries.
Platform capabilities compared
Compare EloRAG plans by operational fit, RAG control model, deployment scale, and commercial readiness.
| Capabilities | ||||
|---|---|---|---|---|
| Use Case Fit | ||||
| Best for pilots and small teams | ||||
| Best for growing teams and small agency operations | ||||
| Best for reselling and high-volume usage | ||||
| Best for tailored scale and custom requirements | ||||
| Plan Capacity | ||||
| Tenants included | 1 | 3 | 10 | Custom |
| Seats included | 5 | 20 | 50 | Custom |
| Storage capacity | 0.5GB | 2GB | 10GB | Tier 4+ |
| Vector capacity | 100k | 250k | 2.5M | Tier 4+ |
| Queries / month | 10k | 30k | 300k | Tier 4+ |
| Writes / month | 30k | 100k | 1M | Tier 4+ |
| RAG Control Layer | ||||
| Draft → Review → Approved workflow | ||||
| Approved-only retrieval | ||||
| Citation-based answers | ||||
| Refusal when evidence is insufficient | ||||
| Audit log export | ||||
| Tenant isolation | ||||
| BYO-Key support | ||||
| Agency and Scaling Fit | ||||
| White-label eligible | ||||
| Supports reseller workflows | ||||
| High-volume tenant delivery | ||||
| Dedicated deployment options | ||||
| Support and Commercial Model | ||||
| Standard support | ||||
| Priority support fit | ||||
| Advanced onboarding | ||||
| Sales-led plan design | ||||
White-label is not included in core plans. White-label requires Business plan or higher, a White-Label subscription, and at least one Capacity Pack.
Resell EloRAG under your own brand
White-label is a separate monthly add-on for agencies and resellers that want branded RAG delivery with approved-only retrieval, citation-based answers, and structured multi-tenant control.
White-label requires Business plan or higher, a White-Label subscription, and at least one Capacity Pack.
- Up to 10 branded tenants
- Brand removal
- Tenant branding
- Subdomain routing
- Branded email templates
- Up to 50 branded tenants
- Everything in Launch
- Agency presets
- Priority support lane
- Up to 200 branded tenants
- Advanced agency operations support
- Sales-led onboarding
- Custom rollout support
Capacity Packs for predictable scaling
Capacity Packs are monthly add-ons that expand storage, vectors, or query limits without changing your platform structure. They help teams and agencies scale in a controlled way while keeping hard caps and platform behavior predictable.
Customers provide their own LLM and OCR keys
EloRAG charges for the platform layer. LLM and OCR usage are billed directly by the customer’s chosen providers, so variable AI costs stay separate from subscription pricing.
Hard caps. Clear behavior.
EloRAG uses hard backend-enforced caps to keep platform behavior predictable. No unlimited usage, no silent overages, and no fallback platform keys.
Warning
When usage reaches 80%, EloRAG shows a warning so teams can review capacity before service is affected.
Usage blocked
When a plan limit is reached, additional usage is blocked. EloRAG does not fall back to platform keys or hidden overages.
Upgrade or add capacity
Service can continue by upgrading the subscription plan or adding a Capacity Pack for the relevant resource type.
At 80% usage you get a warning. At 100% usage service is blocked. To continue, upgrade the plan or add a Capacity Pack.
Frequently asked questions about pricing
Clear answers about subscriptions, capacity, white-label requirements, and EloRAG’s deployment model.
Still have questions about pricing or deployment fit?
Talk to Sales